Privacy policy

Last updated: October 5, 2026

SCOSCOLLECTION respects your privacy and is committed to protecting your personal information.

SCOSCOLLECTION operates this online store and website, including the related information, content, features, products and services (the “Services”).

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

This Privacy Policy explains how SCOSCOLLECTION collects, uses, stores and shares personal information when you visit our website, create an account, make a purchase, return a product, communicate with us or otherwise use our Services.

For the purposes of applicable data protection law, including the General Data Protection Regulation (“GDPR” / “AVG”), SCOSCOLLECTION is the data controller for the personal information for which we determine the purposes and means of processing, unless otherwise stated.

Nothing in this Privacy Policy limits any rights you have under applicable data protection law.

1. WHO WE ARE

The data controller is:

SCOSCOLLECTION
Fruitlaan 106
3072 WK Rotterdam
The Netherlands

Chamber of Commerce (KvK): 78479509
VAT ID: NL003335699B88
Email: info@scoscollection.nl
Website: scoscollection.nl

For privacy-related questions or requests, please contact us using the details above.

2. PERSONAL INFORMATION WE COLLECT

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with SCOSCOLLECTION, we may process the following categories of personal information:

Contact information

This may include:

  • your name;

  • billing address;

  • shipping address;

  • email address; and

  • telephone number.

Order and transaction information

This may include:

  • products you purchase;

  • products you return;

  • order history;

  • transaction information;

  • shopping cart information;

  • wishlist information, where available;

  • discounts used; and

  • information relating to returns, refunds or cancellations.

Payment information

When you make a purchase, payment-related information is processed to complete the transaction.

Depending on the payment method used, this may include:

  • payment method;

  • payment status;

  • transaction identifiers; and

  • other payment-related information.

Payment information may be processed directly by Shopify and/or the applicable payment service provider. SCOSCOLLECTION does not necessarily receive or store complete payment card details.

Account information

If you create or use a customer account, we may process information such as:

  • account details;

  • login-related information;

  • preferences;

  • settings; and

  • order history.

Communications with us

When you contact SCOSCOLLECTION, we may process information contained in your communication, including customer service enquiries, return requests, complaints and other correspondence.

Device and technical information

When you use our website, certain information may be collected automatically, including:

  • IP address;

  • browser type;

  • device information;

  • network information;

  • unique identifiers; and

  • technical information relating to your interaction with our website.

Website usage information

We may process information regarding how you interact with our website, such as:

  • pages viewed;

  • products viewed;

  • shopping activity;

  • cart activity; and

  • interactions with website features.

The exact information collected may depend on your browser settings, cookie choices and the technologies enabled on our website.

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

Directly from you

For example when you:

  • place an order;

  • create an account;

  • submit a return;

  • contact customer service;

  • subscribe to marketing communications;

  • submit a review; or

  • otherwise provide information to us.

Automatically

Certain information may be collected automatically when you use our website through cookies and similar technologies, subject to applicable consent requirements.

From service providers

We may receive information from companies that help us operate our business, such as Shopify, payment providers, delivery companies, analytics providers and customer-service providers.

From partners and other third parties

Where permitted by law, we may receive information from business, advertising or technology partners.

4. WHY WE PROCESS YOUR PERSONAL INFORMATION

Under the GDPR, personal information may only be processed where there is a valid legal basis.

Depending on the particular processing activity, SCOSCOLLECTION may rely on the following legal bases.

Performance of a contract

We process information where necessary to perform our agreement with you or take steps at your request before entering into an agreement.

This includes processing necessary to:

  • process your order;

  • process payment;

  • arrange delivery;

  • communicate about your order;

  • process returns and refunds;

  • manage your customer account; and

  • provide customer service relating to your purchase.

Legal obligations

We may process and retain certain information where necessary to comply with legal obligations, including applicable tax, accounting, consumer-protection and other legal requirements.

Legitimate interests

Where permitted by law, we may process personal information where necessary for a legitimate interest pursued by SCOSCOLLECTION or a third party and where your interests, rights and freedoms do not override that interest.

This may include certain processing necessary to:

  • protect our website and business;

  • prevent and investigate fraud;

  • maintain security;

  • establish, exercise or defend legal claims; and

  • improve our Services where the requirements for relying on legitimate interests are satisfied.

Consent

Where required, we rely on your consent.

This may apply, for example, to certain marketing communications, including email and text message (SMS) marketing, advertising technologies or non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that lawfully took place before you withdrew your consent.

5. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • process and fulfil orders;

  • process payments;

  • arrange shipping and delivery;

  • process returns and refunds;

  • manage customer accounts;

  • provide customer support;

  • communicate important information about an order;

  • detect and prevent fraud;

  • maintain the security of our Services;

  • comply with legal obligations;

  • resolve disputes;

  • enforce our Terms and policies;

  • improve our website and customer experience;

  • provide product recommendations where permitted; and

  • provide marketing and advertising where permitted by applicable law.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted by applicable law.

6. MARKETING AND ADVERTISING

Where permitted by applicable law, we may use personal information to provide marketing and promotional communications.

This may include email marketing, text message (SMS) marketing and online advertising.

Where consent is legally required, we will request consent before carrying out the relevant processing.

If you opt in to receive text messages from SCOSCOLLECTION, we may use the telephone number you provide to send you marketing, promotional or other text messages in accordance with your consent and applicable law.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties for marketing or promotional purposes.

We may use service providers solely to facilitate the delivery of text messages on our behalf, where necessary, subject to appropriate privacy and data protection requirements.

You may withdraw your consent to receive marketing communications at any time using the unsubscribe or opt-out method provided in the relevant communication.

Unsubscribing from marketing does not prevent us from sending necessary non-marketing communications, such as:

  • order confirmations;

  • shipping updates;

  • account communications;

  • return information; and

  • customer-service messages.

Certain advertising technologies may involve third parties. Their use is subject to applicable law and, where required, your cookie or privacy choices.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies.

Some cookies are necessary for the website and online store to function.

Other cookies may be used for purposes such as:

  • analytics;

  • remembering preferences;

  • measuring website performance; and

  • advertising or personalisation.

Where applicable law requires consent before non-essential cookies or similar technologies are used, we will request that consent.

You can manage available cookie choices through the cookie or privacy controls provided on our website.

Your choices may affect certain website functionality.

Further information about the specific cookies and technologies used may be provided through our cookie settings or Cookie Policy.

8. HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties where necessary for the purposes described in this Privacy Policy.

This may include:

Shopify

Our online store is powered by Shopify.

Shopify processes information relating to access to and use of our online store in order to provide its e-commerce services.

Payment providers

Payment information may be shared with or processed by payment providers in order to complete transactions, prevent fraud and process refunds.

Shipping and fulfilment providers

We may provide necessary information such as your name, address, email address or telephone number to delivery or fulfilment providers where necessary to deliver your order.

IT and service providers

We may use service providers for services such as:

  • website hosting;

  • cloud services;

  • analytics;

  • customer service;

  • email services;

  • security; and

  • other technical services.

Marketing and advertising partners

Where permitted by applicable law and subject to any required consent, information may be processed with marketing or advertising partners to provide or measure marketing and advertising.

For the avoidance of doubt, text messaging originator opt-in data and consent are not sold, rented, or shared with third parties for their marketing or promotional purposes.

Government authorities and legal requirements

We may disclose information where necessary to:

  • comply with applicable law;

  • respond to a legally valid request;

  • comply with court orders or other legal processes;

  • protect our legal rights; or

  • establish, exercise or defend legal claims.

Business transactions

If SCOSCOLLECTION is involved in a merger, acquisition, restructuring, sale or similar business transaction, relevant personal information may be transferred where permitted by applicable law and subject to appropriate safeguards.

We do not disclose personal information to third parties without a lawful purpose and legal basis.

9. RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify.

Shopify collects and processes certain personal information relating to your access to and use of our online store in order to provide and improve its services.

Information submitted through our store may therefore be transmitted to Shopify and relevant service providers.

Shopify may also provide enhanced features involving information about interactions with our store and other Shopify services.

For certain processing activities, Shopify may independently determine the purposes and means of processing and may therefore have its own responsibilities under applicable data protection law.

For more information about Shopify's processing activities and privacy rights, please refer to Shopify's Consumer Privacy Policy and privacy controls.

10. INTERNATIONAL DATA TRANSFERS

Some service providers used by SCOSCOLLECTION or Shopify may process personal information outside the European Economic Area (“EEA”).

Where personal information is transferred outside the EEA and applicable law requires safeguards, the transfer will be based on a legally recognised transfer mechanism.

Depending on the circumstances, this may include:

  • an adequacy decision adopted by the European Commission;

  • Standard Contractual Clauses approved by the European Commission; or

  • another legally recognised transfer mechanism.

Where required, additional safeguards may be implemented.

11. DATA RETENTION

We do not retain personal information for longer than reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The applicable retention period depends on factors including:

  • the type of information;

  • why the information was collected;

  • whether you maintain a customer account;

  • whether the information is necessary to perform a contract;

  • statutory tax and accounting obligations;

  • fraud-prevention and security requirements;

  • potential disputes or legal claims; and

  • other applicable legal requirements.

When personal information is no longer required, we will delete, anonymise or otherwise dispose of it in accordance with applicable law and our technical capabilities.

12. SECURITY

SCOSCOLLECTION takes appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

We also use service providers, including Shopify, that maintain their own security measures.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential and should not share passwords or other login information with others.

If you believe that your account or personal information may have been compromised, please contact us.

13. YOUR GDPR PRIVACY RIGHTS

If the GDPR applies to the processing of your personal information, you may have several rights, subject to the conditions and exceptions provided by law.

These may include:

Right of access

You may request information about whether we process your personal information and request access to that information.

Right to rectification

You may request correction of inaccurate or incomplete personal information.

Right to erasure

In certain circumstances, you may request deletion of your personal information.

This right is not absolute. We may retain information where processing remains necessary, for example because of a legal obligation or legal claim.

Right to restriction of processing

In certain circumstances, you may request that we temporarily restrict the processing of your personal information.

Right to data portability

Where the legal requirements are satisfied, you may have the right to receive certain personal information in a structured, commonly used and machine-readable format or request its transmission to another organisation.

Right to object

Where processing is based on legitimate interests, you may have the right to object to that processing based on your particular situation.

You may object to the processing of your personal information for direct marketing purposes at any time.

Right to withdraw consent

Where processing is based on your consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Right to lodge a complaint

You have the right to lodge a complaint with a competent data protection supervisory authority.

For customers in the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

We encourage you to contact us first if you have a privacy concern so that we have an opportunity to investigate and address it.

14. HOW TO EXERCISE YOUR RIGHTS

To exercise an applicable privacy right, contact us at:

info@scoscollection.nl

Please clearly explain which privacy right you wish to exercise.

We may request information reasonably necessary to verify your identity before responding to a request. This helps prevent personal information from being disclosed or altered by an unauthorised person.

We will respond within the period required by applicable law.

Exercising your privacy rights will not result in unlawful discrimination or disadvantage.

15. SHOPIFY PRIVACY CHOICES

Depending on your location and the Shopify features used by our store, additional privacy choices may be available through Shopify.

This may include options relating to personalised advertising or the sharing of information for targeted advertising.

Where these options are available, they can be accessed through the privacy controls provided through our website or Shopify.

These choices are separate from your right to contact SCOSCOLLECTION directly regarding personal information for which SCOSCOLLECTION is the data controller.

16. CHILDREN'S PRIVACY

Our Services are not intended specifically for children.

We do not knowingly collect personal information from children in circumstances where doing so would be unlawful.

If you are a parent or legal guardian and believe that a child has provided personal information to us unlawfully, please contact us at info@scoscollection.nl.

Where legally required, we will take appropriate steps regarding the information.

17. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, social media platforms or other services operated by third parties.

SCOSCOLLECTION does not control the privacy practices of independent third parties.

If you follow a link to an external website or service, we recommend reviewing that party's privacy policy before providing personal information.

The inclusion of a third-party link does not by itself mean that SCOSCOLLECTION endorses or controls that third party's privacy practices.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect:

  • changes to our Services;

  • changes to the technologies or service providers we use;

  • changes to our processing activities; or

  • legal or regulatory developments.

When we update this Privacy Policy, we will update the “Last updated” date.

Where required by law, we will provide additional notice regarding material changes.

19. CONTACT & COMPANY INFORMATION

For questions about this Privacy Policy, our processing of personal information or the exercise of your privacy rights, please contact:

SCOSCOLLECTION
Fruitlaan 106
3072 WK Rotterdam
The Netherlands

Chamber of Commerce (KvK): 78479509
VAT ID: NL003335699B88
Email: info@scoscollection.nl
Website: scoscollection.nl

For the processing activities for which SCOSCOLLECTION determines the purposes and means, SCOSCOLLECTION is the data controller within the meaning of applicable data protection law.

Last updated: October 5, 2026